KAYA R1 coverage
1-year limited warranty
Warranty assistance begins with troubleshooting and technical review. For confirmed eligible defects, remedies may include replacement parts or full unit replacement when repair is not possible, subject to applicable terms and consumer law.
Before contacting support
Have these ready
Prepare your serial number, purchase details, a description of the issue, and a short video if requested by our support team. No separate warranty registration is required.
01 / REPORTEmail KAYA with the problem, serial number, and purchase details.
02 / REVIEWFollow troubleshooting instructions and provide a video if requested.
03 / RESOLUTIONEligible issues are addressed under warranty terms and applicable law.
For safety, do not use compression boots if you have a known or suspected blood clot; consult a healthcare professional for relevant circulatory or medical concerns. Warranty terms do not limit rights provided by Philippine consumer law.